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Refund Policy Returns & Exchange

Please visit order dashboard to Cancel / Return / Exchange the order. Cancellation Policy Cancellation of order is allowed “within 24 hours of placing the order, or till the status of the order is ‘Processing’ (i.e. before shipment is confirmed), whichever is earlier.” Refund in case of Cancellation of an order: Refunds will be issued to the same ‘bank account / card / wallet / Mannगिरी website wallet’ used for placing the order.

Return Policy

We do not accept any returns, ONLY exchange

Exchange Policy

Customers can initiate exchange for product or size. Exchange request can be initiated only ‘once per order’ and ‘within 7(Seven) days of delivery of the order’, and available only up to XXL orders, given following conditions are satisfied:

  • Product(s) should be unused & unwashed
  • Tags should be intact
  • Product(s) is/are not purchased in sale/discounted price Product(s) is/are not custom altered, or
  • Product(s) is/are not part of Excluded Category

We only accept exchange in case of any size Issue of the same or a higher value product. The return courier in case of exchange is the customers responsibility. We do not arrange any pick up facility. However, we only arrange a pick up at the customers request if it's location friendly, the cost of which is bared by the customer.

Exchange order will be processed ONLY after we receive the customer's parcel back (a maximum of 20 working days after pickup) and product(s) pass(es) the quality check.

Size Exchange

We take great care in dispatching garments as per size mentioned in our size charts. For one size alteration, we expect our clients to get the alteration done by themselves as we leave enough margin in our garments to even make them one size bigger.

Custom Tailored Items / Altered Items

We will not accept return or exchange for custom sized items or items that have been altered in any way.

Sale items (if applicable)

All the sale, discounted, coupon & gift voucher purchases cannot be returned or exchanged.

Non-acceptance of COD Orders

In case, a customer does not accept the COD order after shipment, such customers may not be able to place COD orders on our website in future or will have to compulsorily verify mobile numbers to place COD orders.

International Orders

For international orders, there is no ‘Cancellation / Return / Exchange’ available. Note: International order may incur additional import charges by foreign country’s government’s custom/relevant department. Though, usually there is no import charges for textiles